Privacy Policy

Information We Collect

We collect information that you provide to us directly and information gathered automatically when you use our website:

• Identity & contact details — your name, email address, phone number, date of birth and present location.
• Academic & background information — qualifications, results, institutions attended, and English-proficiency scores.
• Application details — preferred destination, program level, intake, sponsor and family information you submit through our enquiry and application forms.
• Identification documents — passport / NID number and any documents you choose to share for your application.
• Technical data — IP address, browser type, device information and usage data collected via cookies.

How We Use Your Information

Your information is used to:

• Provide counselling and guidance on studying abroad.
• Process and submit your applications to universities and partners.
• Communicate with you about your enquiry, application status and our services.
• Assist with admissions, scholarships and visa guidance.
• Improve our website, services and overall student experience.

Legal Basis & Consent

We process your personal data on the basis of your consent, which you provide when you submit our forms, and where necessary to perform the services you request. In accordance with the Personal Data Protection Ordinance, 2025, you may withdraw your consent at any time by written request, after which we will stop processing your data except where we are legally required to retain it.

How We Share Your Information

We share your data only with the parties directly involved in your application, and only to the extent needed:

• Universities, colleges and admission partners relevant to your chosen programs.
• Embassies, high commissions and visa authorities as required for visa processing.
• Trusted service providers who help us operate our website and services under confidentiality obligations.

We never sell your personal information to third parties.

Cookies & Tracking

Our website uses cookies and similar technologies to keep the site working, remember your preferences and understand how the site is used so we can improve it. You can control or disable cookies through your browser settings; some features may not function properly if cookies are disabled.

Data Retention

We keep your personal data only for as long as necessary to provide our services, maintain your application records, and comply with legal or regulatory obligations. When your data is no longer needed, we securely delete or anonymise it.

Data Security

We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration or misuse. While we take reasonable steps to safeguard your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal limits.
• Withdraw your consent to our processing at any time.

To exercise any of these rights, please contact us using the details below.

Third-Party Websites

Our website may contain links to external sites, such as university or partner pages. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review it periodically.